Get ready for your appointment
Know your Apple ID and password
- You need to know your Apple ID password at the time of your appointment to disable Find My.
Verify my Apple ID and Password
Back up your data
- Your device data may be erased during service. Please make sure you back up your data either on your computer or using iCloud.
How to back up
Update your device
- Updating to the latest version of the OS allows us to properly diagnose your device. Save time by already having the latest OS installed when you arrive.
How to update your iOS device or Mac